Privacy Policy
Last Updated: January 1, 2026
At Xtream Codes ("we," "our," "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website xtreamcode.tv or use our IPTV streaming service (the "Service").
1. Information We Collect
1.1 Personal Information
When you create an account, subscribe to our Service, or contact us, we may collect the following personal information:
- Full name (first and last name)
- Email address
- Phone number
- Billing information (processed by third-party payment providers)
- IP address and location data
1.2 Usage Data
We automatically collect certain information when you access our Service, including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Device type and identifiers
- Referring website URL
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our IPTV streaming service
- To process your subscription orders and payments
- To send you order confirmations and payment links via email
- To communicate with you about your account and subscription
- To respond to customer support inquiries
- To improve our Service and user experience
- To detect and prevent fraud, abuse, and security threats
- To comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processors: Your payment information is shared with our secure payment providers (e.g., Stripe) to process transactions.
- Service Providers: We may share data with trusted service providers who assist us in operating our Service (e.g., email delivery, analytics).
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure server infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Objection: Object to the processing of your personal data for marketing purposes.
- Portability: Request your data in a structured, machine-readable format.
To exercise these rights, please contact us at help@catchontv1.email.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our Service, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: help@catchontv1.email
- Website: xtreamcode.tv/contact